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Name Description Subject Body
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Hardware replacement letter description Hardware requirements for [Customer_FullName] <p>Dear [Customer_First]</p> <p>Ticket Task: [Ticket_Task] </p> <p>Ticket details&nbsp;[Ticket_Details] </p> <p>[Asset_Description] </p> [Ticket_Category] <p><span style="color: #ff0000; text-decoration: underline;"><strong>body 1a2</strong></span></p> <p>[Asset_Model] </p> <p>[AssetName] </p> <p>[Customer_FullName]</p> <p>[Ticket_AssignedTo] </p> <p>[Ticket_WorkGroupName] </p> Edit | Details | Delete
Welcome letter Welcome new users [Customer_First], welcome to the help desk website. <p>Hello [Customer_First],<br /> <br /> Welcome to the [Ticket_WorkGroupName]</p> <p><strong>Ticket: </strong>[Ticket_TicketNumber] has been assigned to you.</p> <p><strong>Task:</strong> [Ticket_Task] </p> <p>&nbsp;</p> Edit | Details | Delete
Password reset letter Response to password reset Password Reset for [Customer_FullName] <p>Hello [Customer_First] </p> <p>Here is your temporary password: [TempPassword] . <br /> <br /> Please visit [PasswordResetLink] to create your own password.</p> <p>&nbsp;</p> Edit | Details | Delete